Carolina Orthopaedic & Neurosurgical Associates - CONA
220 Roper Mountain Rd Ext, Greenville, South Carolina, 29615
CONA is highly regarded for its surgical expertise, with many patients praising the doctors for their skill and ability to explain complex conditions. The walk-in clinic is a major convenience for many. However, the front desk staff frequently receives negative feedback for being rude or unhelpful, which contrasts sharply with the high-quality care provided by the medical team. Billing and communication between departments are also noted as areas for improvement.
We analyze 70 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a complex issue, try to get a direct line to the clinical team rather than relying on the front desk.
✓ What Works Well
- Excellent surgical outcomes
- Convenient walk-in clinic
- Knowledgeable and thorough providers
✗ Areas to Improve
- Rude or dismissive front desk staff
- Poor communication between departments
- Billing and scheduling errors
- Can I walk in without an appointment?
- Why is it so hard to get a call back?
- Are the surgeons as good as the reviews say?
The doctors are brilliant, but the front office is a nightmare.
Great care, but be prepared for administrative headaches.
The walk-in clinic saved me a trip to the ER.
- Category Health & Medical
- City Greenville
- State South Carolina
- Postcode 29615
- Country United States
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