220 Roper Mountain Rd Ext, Greenville, South Carolina, 29615
CONA is highly regarded for its surgical expertise, with many patients praising the doctors for their skill and ability to explain complex conditions. The walk-in clinic is a major convenience for many. However, the front desk staff frequently receives negative feedback for being rude or unhelpful, which contrasts sharply with the high-quality care provided by the medical team. Billing and communication between departments are also noted as areas for improvement.
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If you have a complex issue, try to get a direct line to the clinical team rather than relying on the front desk.
✓ What Works Well
✗ Areas to Improve
The doctors are brilliant, but the front office is a nightmare.
Great care, but be prepared for administrative headaches.
The walk-in clinic saved me a trip to the ER.