Carolina Orthopaedic & Sports Medicine Center – Gastonia
2345 Court Dr, Gastonia, North Carolina, 28054
This center is highly regarded for its surgical outcomes, with many patients praising Dr. Thomason and Dr. Prato. However, the administrative side, including the automated scheduling system and billing, is a frequent source of frustration for patients.
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If you have trouble with the automated system, try visiting in person or calling early in the morning.
✓ What Works Well
- Skilled surgeons
- Successful surgical outcomes
- Professional staff
✗ Areas to Improve
- Frustrating automated scheduling
- Billing issues
- Long hold times
- How do I reach a live person?
- Why are there billing discrepancies?
Surgeons are top-tier
Admin system is a nightmare
Great PT department
- Category Health & Medical
- City Gastonia
- State North Carolina
- Postcode 28054
- Country United States
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