415 W Palmetto St, Florence, South Carolina, 29501
This clinic is a polarizing option in Florence. Many patients appreciate the affordability and the ability to get walk-in care, often praising the clinical staff for their efficiency and kindness. Conversely, there are numerous, severe complaints regarding billing transparency, unprofessional conduct, and poor communication. It is a high-volume clinic that works for some, but leaves others feeling like a number.
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If you are a walk-in, arrive at least 30-60 minutes before they open to secure a spot in line.
✓ What Works Well
✗ Areas to Improve
Great for quick, affordable work, but don't expect luxury.
Billing is a nightmare; they keep adding surprise charges.
The clinical team is great, but the front office is chaotic.