7 Vanderbilt Park Dr, 2nd Floor, Asheville, North Carolina, 28803
Carolina Spine and Neurosurgery Center receives mixed reviews. Many patients report excellent surgical outcomes and praise the doctors' expertise and compassion. However, there are frequent complaints about rude office staff, billing errors, and difficulty with scheduling. The practice seems to have a disconnect between the high quality of clinical care and the poor quality of administrative support.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have billing questions, get everything in writing and keep records of all interactions with the office staff.
✓ What Works Well
✗ Areas to Improve
The surgeon was great, but the staff was rude.
Billing is a nightmare.
Great care, but the office experience is poor.