CAROLINA TROPHY ROOFS
104 S Business Ct, Rocky Mount, North Carolina, 27804
Carolina Trophy Roofs is a company with a strong reputation for professional and knowledgeable service, with many customers praising individuals like Christina and Josh. However, there is a significant divide in experiences, with some customers reporting excellent service and others feeling frustrated by poor communication, missed appointments, and perceived dishonesty. It seems like a company that can deliver great results but struggles with consistency.
We analyze 78 public reviews for CAROLINA TROPHY ROOFS using our data models and filter out spam to highlight only authentic feedback.
Always confirm your appointment the day before and ask for a specific arrival window.
✓ What Works Well
- Professional and knowledgeable staff
- Good quality installations
- Helpful with insurance claims
✗ Areas to Improve
- Inconsistent communication
- Missed appointments
- Concerns about pricing transparency
- Why did the price change after the quote?
- Are they reliable for long-term maintenance?
- How do I get a manager to call me back?
Christina is a pro, she kept us in the loop.
They ghosted us after the initial quote.
Great work, but the office needs to communicate better.
- Category Home Services
- City Rocky Mount
- State North Carolina
- Postcode 27804
- Country United States
