Carolinas Center for Oral & Facial Surgery
1041 X Ray Dr, Gastonia, North Carolina, 28054
Dr. Jackson Sadler is widely praised for his professional, gentle, and thorough approach to oral surgery. Patients appreciate his bedside manner and the clear communication from his team. However, there are significant complaints regarding the billing department, including delays in insurance processing and reimbursement, which have caused frustration for some families.
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Patients recommend verifying all insurance and billing details in writing before the procedure to avoid future headaches.
✓ What Works Well
- Professional and gentle surgeon
- Clear communication
- Clean facility
✗ Areas to Improve
- Billing department issues
- Insurance processing delays
- Occasional administrative rudeness
- Is he good with wisdom teeth?
- How is the billing process?
Dr. Sadler is top tier.
The billing department is a nightmare.
The staff is very caring and compassionate.
- Category Health & Medical
- City Gastonia
- State North Carolina
- Postcode 28054
- Country United States
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