CarolinasDentist
4622 Oleander Dr, Wilmington, North Carolina, 28403
This practice is a mix of high-quality clinical care and significant administrative frustration. Many patients love the dentists and hygienists, citing gentle and effective treatment. However, there is a persistent pattern of complaints regarding billing errors, aggressive upselling, and poor communication from the front desk, which has soured the experience for many.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always get a detailed, written estimate before agreeing to any treatment plan here.
✓ What Works Well
- Excellent clinical care
- Friendly and skilled hygienists
- Modern facility
✗ Areas to Improve
- Aggressive upselling
- Billing errors and lack of transparency
- Poor front desk communication
- Why is the billing so high?
- Are these procedures really necessary?
Great dentists, but the billing department is a mess.
They push for expensive treatments.
The clinical staff is wonderful, but the front office is frustrating.
- Category Health & Medical
- City Wilmington
- State North Carolina
- Postcode 28403
- Country United States
readers daily.