CaroMont Family Medicine - Cramerton
4235 S New Hope Rd, Gastonia, North Carolina, 28056
Patients generally appreciate the clinical care provided by specific doctors like Dr. Simpson and Dr. Pantea. However, there are recurring complaints about billing transparency, administrative staff professionalism, and difficulty with prescription refills. The office seems to struggle with consistency in customer service.
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Always ask for a breakdown of lab costs before proceeding with tests to avoid surprise bills.
✓ What Works Well
- Knowledgeable doctors
- Caring providers
- Good clinical outcomes
✗ Areas to Improve
- Billing confusion
- Unprofessional front desk
- Slow prescription processing
- Why is my bill so high?
- How do I get a refill?
Great doctors, poor billing
Staff needs training
Consistent clinical care
- Category Health & Medical
- City Gastonia
- State North Carolina
- Postcode 28056
- Country United States
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