Health & Medical · Medical Group

Carondelet Medical Group - Riverstone

4892 N Stone Ave, #100, Tucson, Arizona, 85704

Google Maps Updated: 19 May 2026
Authenticity Score: 68/100
About

Carondelet Medical Group at Riverstone is a clinic with a wide range of experiences. While some patients find their primary care providers to be excellent, compassionate, and thorough, others report significant issues with administrative staff, long wait times, and poor communication. The clinic's management and front-office staff are frequently cited as the primary source of frustration, often overshadowing the quality of medical care provided.

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We analyze 77 public reviews for Carondelet Medical Group - Riverstone using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 70/100
Admin Efficiency 35/100
Pro Tip

If you have a specific concern, try to communicate through the patient portal rather than calling, as it may be more effective.

Primary Care
Specialist Referrals
Pros & Cons

✓ What Works Well

  • Some excellent and compassionate primary care providers
  • Convenient location
  • Easy online portal for some

✗ Areas to Improve

  • Rude and unprofessional administrative staff
  • Long wait times and scheduling issues
  • Poor communication and follow-up
Frequently Asked Questions
  • Why is it so hard to get a call back?
  • Are you accepting new patients?
  • Why was I billed for this?
User Feedback

Great doctor, but the office staff is a nightmare.

They don't care about your time.

Be prepared for a frustrating administrative experience.