Professional Services · Insurance Agency

Carrie Skinner - State Farm Insurance Agent

5525 Twin Knolls Rd, #324, Columbia, Maryland, 21045

Google Maps Updated: 14 May 2026
Authenticity Score: 85/100
About

The agency receives mixed reviews. Many clients praise the professional, helpful, and responsive service, particularly from agents like Tammy and Melanny. However, others report significant frustration with poor communication, misinformation, and issues with claims handling and billing.

Our Review Process
20
Most Relevant
20
Newest
20
Highest
20
Lowest

We analyze 80 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Professionalism 80/100
Communication 75/100
Pro Tip

Ask for Tammy or Melanny for a more personalized and helpful experience.

High volume agency
Mixed customer feedback
Pros & Cons

✓ What Works Well

  • Professional and helpful staff
  • Competitive rates
  • Responsive service

✗ Areas to Improve

  • Poor communication and responsiveness
  • Misinformation reported
  • Issues with claims and billing
Frequently Asked Questions
  • How can I lower my insurance premiums?
  • What are my coverage options?
User Feedback

Tammy is professional and very helpful.

Communication is horrible and inconsistent.

They treat you like a number.

Location Details
Street: 5525 Twin Knolls Rd, #324
Neighborhood: Columbia
City: Columbia
State: Maryland
Postcode: 21045
Country: United States
Location
5525 Twin Knolls Rd #324, Columbia, MD 21045
Quick Info
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