1628 W Hebron Pkwy, #108, Carrollton, Texas, 75010
The practice is generally well-regarded for its professional and friendly staff, with many patients praising Dr. Song for his gentle and thorough approach. However, there are significant complaints regarding bait-and-switch tactics, billing issues, and aggressive upselling of unnecessary procedures. While many have a positive experience, the negative reports suggest a need for caution regarding financial transparency.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always verify your insurance coverage and get a second opinion before committing to expensive treatment plans.
✓ What Works Well
✗ Areas to Improve
Great dentist, but watch the billing
Professional and thorough care
Serious concerns about business practices