Carson Baranik - State Farm Insurance Agent
182 Heritage Pkwy, Broussard, Louisiana, 70518
The team is generally well-regarded for their professionalism and ability to save clients money on their insurance premiums. Agents like Victoria, Shay, and Danielle receive frequent praise for being knowledgeable and helpful. However, there is a notable complaint regarding a lack of follow-up during a crisis, which highlights a potential gap in service consistency. Most clients feel well-supported and appreciate the team's effort to find the best rates. It is a solid choice for those looking for a local agent, but it's worth keeping an eye on communication during urgent situations.
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Always follow up in writing if you have an urgent request to ensure it's tracked.
✓ What Works Well
- Competitive rates and savings
- Knowledgeable and helpful staff
- Professional service
✗ Areas to Improve
- Inconsistent follow-up during crises
- Some communication issues
- None major
- Can you help me bundle my policies?
- How do I get a quote?
Victoria saved me hundreds of dollars.
Great team, very professional.
Shay is knowledgeable and helpful.
- Category Financial Services
- City Broussard
- State Louisiana
- Postcode 70518
- Country United States
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