CARSTAR Crystal 135th Street
15060 W 135th St, Olathe, Kansas, 66062
CARSTAR Crystal on 135th Street has a very polarized reputation. While some customers report excellent, timely repairs and great communication, a significant number of reviewers have had terrible experiences, citing poor repair quality, rude staff, and major communication breakdowns. It seems like a shop that can deliver great results but struggles with consistency and accountability.
We analyze 77 public reviews for CARSTAR Crystal 135th Street using our data models and filter out spam to highlight only authentic feedback.
Always perform a thorough walk-around inspection of your vehicle before leaving the shop.
✓ What Works Well
- Timely repairs for some
- Good communication from specific advisors
- Clean facility
✗ Areas to Improve
- Poor repair quality
- Rude and unprofessional staff
- Communication breakdowns
- How long will my repair take?
- Do you stand behind your work?
- Can I get a status update?
Inspect the work thoroughly
Ask for a specific advisor
Communication is hit or miss
- Category Automobile
- Neighborhood Olathe
- City Olathe
- State Kansas
- Postcode 66062
- Country United States
