Automobile · Collision & Towing
CARSTAR MacArthur Collision
136-31 Springfield Blvd, New York, New York, 11413
Google Maps
Updated: 19 May 2026
Authenticity Score: 72/100
About
This business is highly praised for its towing services, with many customers calling the drivers lifesavers. However, the collision repair side of the business has a more mixed reputation, with some customers reporting poor communication, delays, and issues with repair quality. It is a reliable choice for towing, but be cautious with bodywork.
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We analyze 78 public reviews for CARSTAR MacArthur Collision using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
65/100
Transparency
55/100
Pro Tip
Use them for towing, but get a second opinion on bodywork estimates.
Towing: Excellent
Repair: Mixed
Pros & Cons
✓ What Works Well
- Excellent towing
- Professional drivers
- Helpful staff
✗ Areas to Improve
- Poor repair communication
- Repair delays
- Mixed quality
Frequently Asked Questions
- Is their towing reliable?
- Do they do good bodywork?
- Are they honest?
User Feedback
Best towing in NYC
Repair quality is hit or miss
Great drivers
Quick Info
- Category Automobile
- Neighborhood Queens
- City New York
- State New York
- Postcode 11413
- Country United States
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