1070 E Washington St, Petersburg, Virginia, 23803
CARSTAR Wood’s Automotive has a very mixed reputation. Many customers are happy with the quality of body work and the professional communication from specific staff members. However, there are significant complaints about long delays, poor communication, and issues with the quality of repairs, such as paint overspray and incomplete work. It seems to be a shop where the experience can vary greatly depending on the staff assigned to the job.
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Inspect your vehicle thoroughly before leaving the shop to ensure all work is completed to your satisfaction.
✓ What Works Well
✗ Areas to Improve
Hit or miss.
Communication needs improvement.
Some feel the work is not thorough.