CARSTAR Wood’s Automotive
Automobile · Auto Body & Collision

CARSTAR Wood’s Automotive

1070 E Washington St, Petersburg, Virginia, 23803

Google Maps Updated: 19 May 2026
Authenticity Score: 72/100
About

CARSTAR Wood’s Automotive has a very mixed reputation. Many customers are happy with the quality of body work and the professional communication from specific staff members. However, there are significant complaints about long delays, poor communication, and issues with the quality of repairs, such as paint overspray and incomplete work. It seems to be a shop where the experience can vary greatly depending on the staff assigned to the job.

Our Review Process
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Highest rating
18
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We analyze 71 public reviews for CARSTAR Wood’s Automotive using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 60/100
Transparency 50/100
Pro Tip

Inspect your vehicle thoroughly before leaving the shop to ensure all work is completed to your satisfaction.

Pros & Cons

✓ What Works Well

  • Good body work for some
  • Professional staff for some
  • Detailed updates

✗ Areas to Improve

  • Long delays
  • Poor communication
  • Inconsistent repair quality
Frequently Asked Questions
  • How long will my car be in the shop?
  • Do you work with insurance?
  • Why is there overspray?
User Feedback

Hit or miss.

Communication needs improvement.

Some feel the work is not thorough.