CARTA
3664 Leeds Ave, North Charleston, South Carolina, 29405
CARTA is widely criticized for its unreliability, with frequent reports of late or missing buses. Many riders find the drivers to be rude and the customer service ineffective. While some appreciate the affordability and the kindness of individual drivers, the overall sentiment is one of extreme frustration with the system's lack of dependability and poor management.
We analyze 69 public reviews for CARTA using our data models and filter out spam to highlight only authentic feedback.
Download the tracking app, but always plan for significant delays and have a backup transportation plan.
✓ What Works Well
- Affordable transit
- Some friendly and helpful drivers
- Clean buses
✗ Areas to Improve
- Buses are frequently late or missing
- Rude and unprofessional drivers
- Ineffective customer service
- Why is the bus late again?
- How do I track my bus?
- Why did the driver skip my stop?
The bus system is a total mess.
Drivers are rude and the buses are never on time.
Affordable, but not worth the headache.
- Category Public Infrastructure
- City North Charleston
- State South Carolina
- Postcode 29405
- Country United States
