Carthage Area Hospital
1001 West St, Carthage, New York, 13619
This hospital has a highly polarized reputation. Many patients report excellent, compassionate care from specific nurses and doctors, particularly in the ER and labor/delivery units. However, there are numerous, severe complaints regarding rude staff, lack of empathy, poor communication, and billing issues. Experiences seem to vary wildly depending on the staff on duty.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a negative experience, document the names of the staff involved and contact the patient advocate.
✓ What Works Well
- Compassionate and skilled individual staff
- Efficient ER for some
- Clean and modern labor/delivery rooms
✗ Areas to Improve
- Rude and dismissive staff
- Poor communication and follow-up
- Billing and insurance transparency issues
- Why is the wait time so long?
- How do I file a complaint about staff?
Some staff are angels, others are a disgrace.
Hit or miss, depends entirely on who is working.
Great care for some, but a nightmare for others.
- Category Health & Medical
- City Carthage
- State New York
- Postcode 13619
- Country United States
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