Cascade Family Dental Center
1211 S Gold St, Centralia, Washington, 98531
This office has seen a significant shift in sentiment following a change in management and staff. While long-term patients once praised the affordability and friendly atmosphere, recent reviews highlight frustration with new billing practices and perceived rudeness. The quality of clinical work is now a point of contention for many.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
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✓ What Works Well
- Affordable pricing (historically)
- Gentle dental work
- Convenient scheduling
✗ Areas to Improve
- Questionable billing practices
- Rude front office staff
- Inconsistent clinical quality
- Is Dr. Lim still practicing here?
- Why are the billing policies so confusing?
The new management has really hurt the office culture.
Billing is a nightmare and they refuse to explain charges.
Used to be a great spot, but I have moved on.
- Category Health & Medical
- City Centralia
- State Washington
- Postcode 98531
- Country United States
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