Cascade Foot & Ankle
2400 Racquet Ln, Yakima, Washington, 98902
Patients are often pleased with the clinical care provided by the doctors, who are described as knowledgeable and professional. However, the office administration is a frequent source of frustration, with reports of billing errors, poor communication, and rude front-desk staff. It is a classic case of great doctors hampered by a difficult office environment.
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Keep detailed records of all billing agreements and payments made.
✓ What Works Well
- Skilled doctors
- Effective procedures
- Clean facility
✗ Areas to Improve
- Billing issues
- Rude front desk
- Poor phone communication
- Why is the billing so inconsistent?
- Can I get a call back?
Doctors are great, office is not
Billing department needs work
Good foot care
- Category Health & Medical
- City Yakima
- State Washington
- Postcode 98902
- Country United States
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