Casella Waste Systems
604 Cannery Ave, Townsend, Delaware, 19734
This company faces widespread criticism for unreliable service, poor communication, and frequent billing issues. Many customers report missed pickups and difficulty reaching customer service. While some individual employees are praised for their professionalism, the overall sentiment is one of frustration and dissatisfaction. It is a company that many customers are actively looking to replace.
We analyze 78 public reviews for Casella Waste Systems using our data models and filter out spam to highlight only authentic feedback.
If you have persistent issues, document every missed pickup and contact their local office directly rather than the general support line.
✓ What Works Well
- Some individual employees are great
- Reliable service for some
- Easy to pay bills for some
✗ Areas to Improve
- Unreliable pickup service
- Poor customer service
- Frequent billing issues
- Why was my trash not picked up?
- How can I reach customer service?
- Why is my bill increasing?
Service is hit-or-miss.
Customer service is a major pain point.
Many customers are looking for alternatives.
- Category Other
- City Townsend
- State Delaware
- Postcode 19734
- Country United States
