1251 Main St, empty, Cuyahoga Falls, Ohio, 44221
Casellas Orthodontics has a very mixed reputation. While some patients report positive experiences with the staff and the results of their treatment, there is a significant number of complaints regarding poor communication, long wait times, and unprofessional behavior from the front desk. Some patients have expressed frustration with billing practices and the perceived lack of care for the patient's experience.
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Get all financial agreements and treatment timelines in writing before starting any orthodontic work.
✓ What Works Well
✗ Areas to Improve
The staff is hit or miss.
Great results, but the administrative side is a nightmare.
I wouldn't recommend this place due to the poor service.