Casey Hay, M.D. - Advanced ENT & Allergy
1725 Gagel Ave, Louisville, Kentucky, 40216
Dr. Casey Hay is widely praised for her bedside manner and thoroughness. Patients feel heard and valued, which is a stark contrast to other providers in the same practice. While the front desk staff occasionally draws criticism, the clinical care provided by Dr. Hay is consistently rated as top-tier.
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Request Dr. Hay specifically when booking; she is the standout provider at this location.
✓ What Works Well
- Exceptional bedside manner
- Thorough explanations
- Great with children
✗ Areas to Improve
- Occasional front desk rudeness
- Long wait times
- Administrative inconsistencies
- Does Dr. Hay accept new patients?
- Is the office kid-friendly?
Dr. Hay takes the time to listen.
She is very thorough with treatment plans.
The staff needs better training on patient interaction.
- Category Health & Medical
- City Louisville
- State Kentucky
- Postcode 40216
- Country United States
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