Automobile · Car Dealership & Service

Cass Burch Chrysler Dodge Jeep Ram Quitman

801 E Screven St, Quitman, Georgia, 31643

Google Maps Updated: 19 May 2026
Authenticity Score: 78/100
About

This dealership receives high praise for its sales team and family-oriented atmosphere, with many customers driving from out of town for the experience. However, the service department has faced criticism regarding communication delays and backlogs. While many have had stellar experiences, others feel the service process can be frustrating when parts are delayed.

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We analyze 76 public reviews for Cass Burch Chrysler Dodge Jeep Ram Quitman using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 75/100
Transparency 72/100
Pro Tip

If you are coming for service, call ahead to confirm parts availability to avoid long wait times.

Sales & Service
Recall support
Pros & Cons

✓ What Works Well

  • Friendly sales team
  • Family values
  • Good vehicle selection

✗ Areas to Improve

  • Service department delays
  • Communication issues
  • Backlog of repairs
Frequently Asked Questions
  • Do you have loaner vehicles?
  • How long will my repair take?
  • Can you help with recalls?
User Feedback

Great sales experience

Service can be slow

Worth the drive for the deal