102 E Pinecrest Dr, Atlanta, Texas, 75551
Clients generally praise the medical care and compassion shown by the veterinarians, often highlighting the clinic as a go-to spot for their pets. However, there is a recurring frustration regarding the front desk staff, with several reports of rude behavior and rigid policies for new or emergency patients. While many find the pricing fair and the service top-notch, others feel the administrative side lacks empathy. It is a bit of a mixed bag depending on who you interact with at the front counter.
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If you are a new client, call well in advance to get on their waitlist, as they are highly selective with emergency intake.
✓ What Works Well
✗ Areas to Improve
The vets are great but the front desk needs a serious attitude check.
Worth the wait if you can get on the patient list.
Don't expect emergency help if you aren't already a client.