1101 W Walnut St, empty, Jacksonville, Illinois, 62650
Cass Veterinary Services is a long-standing practice that many clients appreciate for its affordability and practical approach. However, the clinic has become quite polarizing recently. While many long-term clients praise the vets' knowledge and care, there are significant concerns regarding office staff professionalism, communication, and billing transparency. It is a clinic that seems to be struggling with administrative consistency.
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Always confirm your appointment and billing details in writing.
✓ What Works Well
✗ Areas to Improve
Dr. Zeller is excellent.
Office staff can be very rude.
Good care, but administrative headaches.