Cassels Garage
55 SW Irwin Ave, West Melbourne, Florida, 32904
Cassels Garage is a well-known shop with a long history. Many customers praise their expertise, especially with complex repairs and newer vehicles like Teslas. However, there has been a noticeable shift in sentiment since the change in ownership, with several long-term customers reporting poor communication, overcharging, and inconsistent repair quality. It's a shop that seems to be struggling to maintain its former reputation.
We analyze 77 public reviews for Cassels Garage using our data models and filter out spam to highlight only authentic feedback.
If you have a complex vehicle, they are still a strong choice, but be sure to get a detailed estimate and ask questions about the repair process.
✓ What Works Well
- Expertise with complex repairs (Tesla)
- Friendly and knowledgeable staff
- Clean facility
✗ Areas to Improve
- Poor communication and long delays
- Reports of overcharging
- Inconsistent repair quality under new ownership
- Do they work on electric vehicles?
- Are they open on weekends?
- Do they offer a warranty on repairs?
Great service, they know their stuff.
New ownership has really gone downhill.
Overcharged for work that wasn't done.
- Category Automobile
- Neighborhood West Melbourne
- City West Melbourne
- State Florida
- Postcode 32904
- Country United States
