Castaneda OBGYN
250 SE 23rd Ave, Suite A, Boynton Beach, Florida, 33435
Patients generally praise Dr. Castaneda for his medical expertise and bedside manner, often calling him a life-saver. However, the office staff frequently receives harsh criticism for poor communication, long wait times, and administrative errors. Many patients feel the front desk is disorganized and difficult to reach. While the clinical care is often described as top-notch, the operational side of the practice is a major pain point.
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Patients suggest calling early or visiting in person to bypass the notoriously unresponsive phone lines.
✓ What Works Well
- Highly skilled and knowledgeable doctor
- Excellent bedside manner
- Compassionate care during deliveries
✗ Areas to Improve
- Extremely poor phone communication
- Long wait times for appointments
- Unprofessional and inefficient front desk staff
- Why is it so hard to reach the office by phone?
- Are the wait times always this long?
The doctor is spot on, but the staff is a mess.
Great medical care, but the admin side is a headache.
Don't expect a quick answer when you call.
- Category Health & Medical
- City Boynton Beach
- State Florida
- Postcode 33435
- Country United States
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