Castle Dental & Orthodontics - Goodlettsville, TN
813 Rivergate Pkwy, Goodlettsville, Tennessee, 37072
This practice has a very mixed reputation. While some patients report excellent care, there are numerous, serious complaints about rude front-office staff, disorganized scheduling, and aggressive upselling of unnecessary procedures. Many long-term patients have left due to these issues.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always get a second opinion if you are told you need expensive, extensive work.
✓ What Works Well
- Some dentists are highly skilled and kind
- Convenient location
- Some staff members are very helpful
✗ Areas to Improve
- Rude and unprofessional front-office staff
- Disorganized scheduling and cancellations
- Aggressive upselling of unnecessary work
- Why was my appointment cancelled without notice?
- Are the recommended procedures really necessary?
- How do I get a refund?
Patients feel the front office is a major barrier to quality care.
There is a strong sense that the practice is profit-driven.
Many patients feel their time is not respected.
- Category Health & Medical
- City Goodlettsville
- State Tennessee
- Postcode 37072
- Country United States
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