Health & Medical · General Dentistry & Orthodontics

Castle Dental & Orthodontics - Killeen, TX

2511 Trimmier Rd, Suite 170, Killeen, Texas, 76542

Google Maps Updated: 14 May 2026
Authenticity Score: 75/100
About

Patients are divided; many praise the friendly staff and the thorough care provided by the dentists. However, there are significant complaints regarding administrative issues, including appointment cancellations, billing disputes, and unprofessional staff behavior. It seems to be a practice where the clinical care is often good, but the administrative side is frequently lacking.

Our Review Process
20
Most Relevant
15
Newest
20
Highest
20
Lowest

We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 75/100
Admin Efficiency 45/100
Pro Tip

Confirm your appointment the day before and keep a record of all billing statements.

Emergency services
Orthodontics
Pros & Cons

✓ What Works Well

  • Friendly and professional clinical staff
  • Good with anxious patients
  • Efficient emergency care

✗ Areas to Improve

  • Frequent appointment cancellations
  • Billing and administrative errors
  • Unprofessional front desk behavior
Frequently Asked Questions
  • Why was my appointment cancelled?
  • How do I get my records transferred?
User Feedback

Great hygienists

Admin is a mess

Good clinical care

Location Details
Street: 2511 Trimmier Rd, Suite 170
Neighborhood: Killeen
City: Killeen
State: Texas
Postcode: 76542
Country: United States
Location
2511 Trimmier Rd Ste 170, Killeen, TX 76542
Quick Info
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