Health & Medical · General Dentistry

Castle Dental & Orthodontics - Round Rock (Palm Valley Blvd)

1700 E Palm Valley Blvd, Suite 495, Round Rock, Texas, 78664

Google Maps Updated: 13 May 2026
Authenticity Score: 65/100
About

This location faces significant criticism regarding administrative disorganization, poor communication, and frequent staff turnover. Many patients report issues with billing, canceled appointments without notice, and difficulty reaching the office. While some individual practitioners receive praise, the collective voice highlights a lack of consistency and professionalism that has led to a loss of trust among long-term patients.

Our Review Process
20
Most Relevant
16
Newest
20
Highest
20
Lowest

We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 55/100
Admin Efficiency 30/100
Pro Tip

Always verify if the office is actually open before heading to your appointment, as unannounced closures are reported.

High staff turnover
Inconsistent scheduling
Pros & Cons

✓ What Works Well

  • Some individual dentists are skilled
  • Convenient location

✗ Areas to Improve

  • Frequent appointment cancellations
  • Poor administrative communication
  • Billing and transparency issues
Frequently Asked Questions
  • Is this location currently open?
  • How can I get a refund for overcharges?
User Feedback

The office is often closed without notice.

Billing is a nightmare and they don't return calls.

Staff turnover makes it impossible to have a consistent experience.

Location Details
Street: 1700 E Palm Valley Blvd, Suite 495
Neighborhood: Round Rock
City: Round Rock
State: Texas
Postcode: 78664
Country: United States
Location
1700 E Palm Valley Blvd Suite 495, Round Rock, TX 78664
Quick Info
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