Health & Medical · Dental Clinic

Castle Dental & Orthodontics - Webster. TX

1020 NASA Road 1, Suite 250, Webster, Texas, 77598

Google Maps Updated: 14 May 2026
Authenticity Score: 65/100
About

This practice is highly polarized. While many patients praise specific dentists for their skill and kindness, there is a loud chorus of complaints regarding billing errors, long wait times, and aggressive sales tactics. The administrative side of the practice seems to be a major pain point for many.

Our Review Process
20
Most Relevant
15
Newest
20
Highest
20
Lowest

We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 65/100
Admin Efficiency 30/100
Pro Tip

If you have a billing issue, document every call and name of the person you speak with; you may need it for a dispute.

Modern facility
High turnover
Pros & Cons

✓ What Works Well

  • Skilled and kind dentists
  • Modern facility
  • Good for dental anxiety

✗ Areas to Improve

  • Billing errors and refund delays
  • Long wait times
  • Aggressive sales tactics
Frequently Asked Questions
  • Why was my appointment canceled?
  • Where is my refund?
User Feedback

Clinical care is often great

Administrative side is a mess

Get everything in writing

Location Details
Street: 1020 NASA Road 1, Suite 250
Neighborhood: Webster
City: Webster
State: Texas
Postcode: 77598
Country: United States
Location
1020 NASA Road 1 Suite 250, Webster, TX 77598
Quick Info
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