7251 W 20th St, Bldg E, Greeley, Colorado, 80634
Patients generally trust the medical expertise of the providers, particularly Dr. Castle and Marcus Webb, for their thoroughness and clear communication. The clinical care is highly rated, but the administrative side, especially billing and scheduling, is a frequent source of frustration. Many patients feel the medical care is worth the wait, but the office management needs improvement.
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Keep your own records of payments and insurance claims to avoid billing headaches later.
✓ What Works Well
✗ Areas to Improve
Dr. Castle is very thorough.
Billing department is a nightmare.
Great medical care, poor office management.