Health & Medical · Family Practice

Castle Hills Family Practice

6409 Bandera Rd, San Antonio, Texas, 78238

Google Maps Updated: 13 May 2026
Authenticity Score: 75/100
About

Castle Hills Family Practice on Bandera Rd is generally well-regarded for its friendly staff and efficient care. Patients appreciate the ability to get labs done on-site and the thoroughness of the providers. However, there are some concerns about administrative issues, such as billing errors and difficulty reaching the office by phone. Overall, it is seen as a reliable choice for family care.

Our Review Process
20
Most Relevant
15
Newest
20
Highest
20
Lowest

We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 80/100
Admin Efficiency 50/100
Pro Tip

Always verify your insurance coverage and billing codes before your visit to avoid surprise charges.

In-office lab services
High patient satisfaction with providers
Pros & Cons

✓ What Works Well

  • Friendly and professional staff
  • Efficient lab services
  • Thorough and caring providers

✗ Areas to Improve

  • Billing and insurance confusion
  • Difficulty reaching the office by phone
  • Strict appointment policies
Frequently Asked Questions
  • Why am I being charged for a covered service?
  • How do I get my lab results?
User Feedback

Great care, but watch out for the bill

Staff can be dismissive

Hit or miss experience

Location Details
Street: 6409 Bandera Rd
Neighborhood: Bandera
City: San Antonio
State: Texas
Postcode: 78238
Country: United States
Location
6409 Bandera Rd, San Antonio, TX 78238
Quick Info
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