Castle Rock Dental
205 Division St, Mauston, Wisconsin, 53948
Patients generally find the dental care to be professional and gentle, with many praising the hygienists. However, there is a recurring theme of frustration regarding administrative errors, billing disputes, and difficulty scheduling appointments. Some patients feel the office is more focused on profit than patient comfort.
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✓ What Works Well
- Gentle hygienists
- Professional dental work
- Clean facility
✗ Areas to Improve
- Billing inconsistencies
- Scheduling delays
- Poor administrative follow-up
- Why are there so many billing errors?
- Is the staff friendly to new patients?
Great cleaning, bad billing
Staff is very accommodating
Too much focus on upselling
- Category Health & Medical
- City Mauston
- State Wisconsin
- Postcode 53948
- Country United States
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