Catskill Veterinary Services, PLLC
230 Rock Hill Dr, Rock Hill, New York, 12775
Pet owners often describe the staff as compassionate and life-saving, especially during emergencies. The clinic is highly regarded for its expertise with exotic animals and its willingness to work with different budgets. However, some clients have reported significant issues with communication, administrative follow-ups, and billing transparency. Despite these complaints, many feel the medical care provided is top-notch.
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They offer a lifetime vaccine program that can save money for long-term pet owners.
✓ What Works Well
- Compassionate emergency care
- Expertise with exotic pets
- Willingness to discuss budget options
✗ Areas to Improve
- Communication gaps with admin
- Billing transparency issues
- Long wait times for some appointments
- Do you see exotic pets?
- What are your emergency hours?
Staff treats pets like family
Great medical outcomes
Admin can be hard to reach
- Category Health & Medical
- City Rock Hill
- State New York
- Postcode 12775
- Country United States
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