Cayce West Columbia Primary Care Center
407 N Brown St, West Columbia, South Carolina, 29169
Patients are deeply divided; while some doctors like Dr. Jones are highly regarded for their compassion, the overall office management is frequently described as chaotic. Common complaints include long wait times, difficulty reaching staff by phone, and poor follow-up on referrals and prescriptions. Many patients feel the administrative failures overshadow the quality of the medical care provided.
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If you need a referral, follow up with the office manager directly, as standard front desk staff may fail to submit them.
✓ What Works Well
- Compassionate individual doctors
- Thorough medical assessments
- Convenient location
✗ Areas to Improve
- Extremely long wait times
- Unresponsive administrative staff
- Poor communication regarding appointments
- Why is it so hard to get a call back?
- Are walk-ins actually welcome?
Dr. Jones is a gem, but the office is a mess.
I waited two hours for a simple refill.
Staff is often rude and dismissive.
- Category Health & Medical
- City West Columbia
- State South Carolina
- Postcode 29169
- Country United States
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