Cayuga Medical Center Emergency Department
Health & Medical · Emergency Department

Cayuga Medical Center Emergency Department

101 Dates Dr, Ithaca, New York, 14850

Google Maps Updated: 19 May 2026
Authenticity Score: 62/100
About

This ER is a source of extreme frustration for many. While some patients have had positive experiences with compassionate staff, the overwhelming sentiment is one of long wait times, poor communication, and a lack of urgency. Many patients feel neglected and have had traumatic experiences. It's a place that many recommend avoiding if possible, with some suggesting driving to a different hospital.

Our Review Process
20
Most Relevant
18
Newest
20
Highest rating
20
Lowest rating

We analyze 78 public reviews for Cayuga Medical Center Emergency Department using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 50/100
Admin Efficiency 10/100
Pro Tip

If you have a non-life-threatening emergency, consider driving to a different hospital if possible.

Inconsistent care quality
Long wait times
Pros & Cons

✓ What Works Well

  • Some staff are compassionate
  • Clean facility
  • None mentioned

✗ Areas to Improve

  • Extremely long wait times
  • Poor communication and lack of urgency
  • Unprofessional and rude staff
Frequently Asked Questions
  • Why is the wait so long?
  • Is there any urgency here?
  • Should I go to a different hospital?
User Feedback

Nightmare experience.

Avoid at all costs.

Some staff are great, but the system is broken.