Cayuga Medical Center
101 Dates Dr, Ithaca, New York, 14850
Cayuga Medical Center receives mixed reviews. Many patients praise the nursing staff for their compassion and the quality of care during surgeries and births. However, there are significant and recurring complaints about the emergency room wait times, billing department errors, and administrative disorganization. It is a vital community resource, but many patients feel the administrative and billing systems are deeply flawed.
We analyze 54 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Be very assertive with the billing department and keep your own records of all interactions.
✓ What Works Well
- Compassionate and skilled nursing staff
- High-quality surgical and maternity care
- Clean and modern facilities
✗ Areas to Improve
- Extremely long ER wait times
- Horrendous billing department and errors
- Administrative disorganization
- Why is my bill so high?
- How do I get my medical records?
Nurses are heroes, but billing is a nightmare
Great care, but be prepared for long waits
Administrative systems need a major overhaul
- Category Health & Medical
- City Ithaca
- State New York
- Postcode 14850
- Country United States
readers daily.