905 Hanshaw Rd, Suite C, Ithaca, New York, 14850
The experience here is very mixed. Some patients love their specific providers and find the care excellent. However, many others report significant issues with administrative tasks, such as long phone hold times, difficulty getting referrals, and perceived lack of empathy from some staff members.
If you have trouble reaching them by phone, try using their patient portal for non-urgent requests.
✓ What Works Well
✗ Areas to Improve
Great doctor, but the admin side is a headache.
Hit or miss; depends on which provider you see.
Frustrating communication, but the care is good when you get it.