CBHA
1515 Columbia St, Othello, Washington, 99344
CBHA is a large community health provider with a wide range of services. While many patients appreciate the modern facilities and the care provided by specific doctors, there are frequent complaints about administrative hurdles, long wait times for referrals, and poor communication. It is a vital resource for the community, but the administrative side often struggles to keep up.
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If you need a referral, follow up frequently and consider asking for a copy of the request to track it yourself.
✓ What Works Well
- Modern and clean facilities
- Wide range of services (dental, vision, medical)
- Some very caring and professional providers
✗ Areas to Improve
- Long wait times for referrals
- Poor communication and call-back times
- Administrative hostility and disorganization
- Why is it so hard to get a referral?
- Are they accepting new patients?
- Why is the front desk so rude?
The doctors are great, but the office staff makes it hard to get care.
I feel like a number here.
Great facility, but the administrative process is a nightmare.
- Category Health & Medical
- City Othello
- State Washington
- Postcode 99344
- Country United States
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