CCAP
1090 Cranston St, Cranston, Rhode Island, 02920
CCAP is a one-stop shop for many, but the experience is highly polarized. Some patients are deeply grateful for the care they receive, especially in behavioral health. However, a significant number of reviews highlight long wait times, rude reception staff, and difficulty getting appointments or prescriptions filled. Many feel the doctors are rushed and that the administrative rules are overly punitive. It is a place that provides essential services but clearly struggles with patient satisfaction.
We analyze 73 public reviews for CCAP using our data models and filter out spam to highlight only authentic feedback.
If you have an appointment, arrive early and be prepared for potential delays; also, keep a record of all your interactions.
✓ What Works Well
- Convenient one-stop shop for health services
- Some very caring and knowledgeable doctors
- Helpful behavioral health staff
✗ Areas to Improve
- Extremely long wait times
- Rude and dismissive reception staff
- Strict and punitive appointment policies
- Why is it so hard to get someone on the phone?
- Are the doctors rushed?
- What is the policy for missed appointments?
The doctors are great, but the front desk is a nightmare.
I felt like I was just a number to them.
They provide essential care for those without insurance.
- Category Health & Medical
- City Cranston
- State Rhode Island
- Postcode 02920
- Country United States
