Health & Medical · Oncology

cCARE High Desert

12998 Hesperia Rd, # 101, Victorville, California, 92395

Google Maps Updated: 13 May 2026
Authenticity Score: 70/100
About

While patients often praise the individual doctors and nurses for their care, the clinic suffers from severe administrative issues. Communication is a major pain point, with many patients reporting that phones go unanswered and appointments are frequently rescheduled without notice.

Our Review Process
20
Most Relevant
15
Newest
20
Highest
20
Lowest

We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 80/100
Admin Efficiency 30/100
Pro Tip

If you have an urgent need, try visiting the office in person, as phone lines are frequently unresponsive.

High clinical quality
Critical administrative failure
Pros & Cons

✓ What Works Well

  • Compassionate and skilled doctors
  • Professional nursing staff
  • Clean facility

✗ Areas to Improve

  • Severe communication issues
  • Frequent appointment cancellations
  • Difficulty reaching staff by phone
Frequently Asked Questions
  • Why is it impossible to reach anyone by phone?
  • Are they still accepting new patients?
User Feedback

The doctors are great, but the office management is a disaster.

I can't get anyone to return my calls.

The infusion nurses are wonderful.

Location Details
Street: 12998 Hesperia Rd, # 101
Neighborhood: Victorville
City: Victorville
State: California
Postcode: 92395
Country: United States
Location
12998 Hesperia Rd # 101, Victorville, CA 92395
Quick Info
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