220 Girard St, Suite 100, Gaithersburg, Maryland, 20877
This clinic receives highly polarized reviews. Many patients are deeply grateful for the dedicated doctors and the affordable care provided. However, there are frequent and severe complaints about the front desk staff, long wait times, and poor phone communication. While the clinical care is often praised, the administrative and customer service aspects are a major source of frustration for many.
We analyze 66 public reviews for CCI Health Services Gaithersburg using our data models and filter out spam to highlight only authentic feedback.
Be prepared for administrative challenges; keep records of all your interactions and be patient with the front desk.
✓ What Works Well
✗ Areas to Improve
Great doctors, frustrating admin
Needs better customer service
Highly recommended for care