12311 San Jose Blvd, Jacksonville, Florida, 32223
Dr. Cecilia House is widely praised for her attentive, compassionate, and non-judgmental approach. Many patients feel heard and valued, noting her thoroughness and ability to explain complex issues. However, there are some negative experiences regarding prescription management, billing errors, and communication gaps with the office staff. A few patients have reported feeling dismissed or frustrated by office policies.
If you have a chronic condition, ensure you have a clear understanding of the refill policy to avoid gaps in medication.
✓ What Works Well
✗ Areas to Improve
Dr. House is the best primary care doctor I've had.
The office staff is friendly and helpful.
Billing issues can be a headache.