Cedar Valley Eye Care - Waterloo
909 E San Marnan Dr, Waterloo, Iowa, 50702
Cedar Valley Eye Care is generally well-regarded for its professional and knowledgeable doctors, particularly Dr. Puk and Dr. Miller. Patients appreciate the thoroughness of the exams and the friendly staff. However, there are recurring complaints about billing transparency, long wait times, and occasional rudeness from administrative staff. Despite these issues, the clinical care is consistently rated highly.
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Ask for a breakdown of costs before your exam to avoid surprises regarding refraction fees.
✓ What Works Well
- Knowledgeable and professional doctors
- Friendly and helpful staff
- Thorough eye exams
✗ Areas to Improve
- Billing transparency issues
- Long wait times
- Occasional rude administrative staff
- Why am I being charged for a separate refraction?
- How long does cataract surgery recovery take?
Dr. Puk is the best.
The staff is professional and fun.
I trust them completely with my sight.
- Category Health & Medical
- City Waterloo
- State Iowa
- Postcode 50702
- Country United States
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