CENT Credit Union
25 W State St, Mason City, Iowa, 50401
CENT Credit Union is widely praised for its friendly, family-like atmosphere and helpful lending department. Many members have had great experiences with car loans and mortgages, noting that the staff goes the extra mile. On the flip side, there are some vocal critics who have experienced issues with account management, fees, and communication. While most find it a great local choice, some feel the institution has become less personal over time.
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Ask for the lending department if you need help with mortgages or auto loans; they are highly recommended.
✓ What Works Well
- Excellent customer service
- Helpful and professional loan officers
- Friendly atmosphere
✗ Areas to Improve
- Occasional account management errors
- Some complaints about fees
- Mixed reviews on communication
- How do I apply for an auto loan?
- Are there fees for inactive accounts?
Best bank in Mason City, staff is super attentive.
Great for loans, but watch out for account fees.
Feels like family every time I walk in.
- Category Financial Services
- City Mason City
- State Iowa
- Postcode 50401
- Country United States
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