765 E Rte 70, Marlton, New Jersey, 08053
The Center for Family Guidance receives mixed reviews. Many patients find the clinicians to be excellent, caring, and effective in their treatment. However, there are significant and recurring complaints about the administrative staff, including difficulty scheduling appointments, poor communication, and inconsistent billing practices. While the clinical care is often highly valued, the administrative experience is a major source of stress for many patients.
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Keep detailed records of your appointments and payments, and don't hesitate to ask for a supervisor if you encounter billing issues.
✓ What Works Well
✗ Areas to Improve
Clinicians are great, but the admin team is a barrier.
Billing department needs better communication.
Highly recommended for mental health care.