826 Washington Rd, Suite 200, Westminster, Maryland, 21157
Patients are generally satisfied with the quality of eye care and the expertise of the doctors. However, long wait times and inconsistent customer service at the front desk are common complaints. Some patients feel like they are being treated as a number rather than a person, especially regarding billing and scheduling.
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Expect a long wait; bring a book and be prepared to advocate for yourself regarding billing questions.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the admin side is a mess
Wait times are way too long
Very thorough exams