Center for Vein Restoration | Dr. Eddie Fernandez
11921 Rockville Pike, #401, Rockville, Maryland, 20852
Patients often praise the clinical results and the professionalism of the medical staff, noting that procedures are effective and well-explained. However, the administrative experience is a major pain point, with frequent complaints about poor communication, difficulty reaching the office, and billing issues. It seems to be a clinic where the medical care is strong, but the office management needs significant improvement.
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✓ What Works Well
- Effective medical treatments
- Professional medical staff
- Clean and convenient facility
✗ Areas to Improve
- Poor administrative communication
- Difficulty reaching the office
- Billing and insurance issues
- How do I reach the office directly?
- Why is the billing so confusing?
- Are they accepting new patients?
Doctors are great
Admin is a nightmare
Great care, bad management
- Category Health & Medical
- City Rockville
- State Maryland
- Postcode 20852
- Country United States
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