2555 E 13th St, Suite 220, Loveland, Colorado, 80537
Patients generally praise the clinical staff for their bedside manner and clear communication during procedures. However, the front office and billing department are frequent sources of frustration. Many report issues with hidden costs and poor administrative follow-up. While the medical care is often described as top-notch, the business side of the practice leaves a sour taste for many.
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Always request a written, signed estimate before any procedure to avoid surprise billing later.
✓ What Works Well
✗ Areas to Improve
Clinical staff are spot on with patient care.
Billing department is a headache.
Doctors are great, but the admin side needs work.